Relocation for Vet solutions

Veterinary practice management systems company Vet solutions are now supporting over 650 practices throughout the UK and Ireland. As the number of customers which they support has increased it has become apparent that they have outgrown their existing Edinburgh based premises.

Julian Bryan, Chief executive of the Company says, “Recent years have witnessed a steady increase in the amount of clients which we support and hence a required increase in staffing levels for ourselves. Along with the vast level of stock which we need to accommodate, it is unfortunate but we found that we were being restricted by our position in the previous premises.”

He continues, “Just as any veterinary practice would prepare a move, we were required to strategically plan the move for a number of months prior to it actually taking place in March 2005. Great detail and incredible attention was required to ensure that the very minimum disruption was experienced by our clients.”

“Our ever reliable engineering team were given the responsibility of cabling the new office which is part of a renovated paper mill, complete with old chimney stack. The actual move day itself thankfully went smoothly and our support team were up and running in a very commendable 5 hours!”

“We attribute this minimal downtime to careful pre move project planning with all the major service providers. We also engaged the services of a surveyor who was charged with delivering us a new office ready on the right day! This allowed everyone to play to their strengths – the technical staff dealt with the technical details; the surveyor dealt with building issues, leaving the support staff to focus on customers.

“The new premises are already allowing for us to be far more streamlined in our office functions. We have much more space for preparing and configuring new equipment as well as areas for storage of spares. All of our staff members and clients should soon be able to reap the benefits that the new office can provide.”